December 7, 2017

Objective

Technology Plan Evaluation

Promote the consolidation of technology functions to yield economies of scale and/or foster better communication

Evaluation Criteria: Demonstrable consolidations

Update: Additional website progress

Improvements/Changes: Successful and ongoing. No changes requested.

Assist with the transition of the course management system from Catalyst to Canvas

Evaluation Criteria: Documented student and faculty satisfaction, e.g. through surveys

Update: Remarkably successful; 512 faculty trained or in progress to transition from Catalyst to Canvas. Administrators and deans were trained today. Online ed is continuing to develop processes and procedures. King created a sample course for students to test the functions of Canvas so they’re prepared for the real online classes. There has been some discussion about giving faculty a certificate for completing advanced training.

Improvements/Changes: Objective successfully completed. √

An update to this objective will be provided at the next meeting.

Create a map for technology support

Evaluation Criteria: Documented awareness of map and usage of resources, e.g. through surveys, website usage

Update: Harrell received updates from Hui, which have been included. The map will be featured on the new website.

Improvements/Changes: Objective successfully completed. √

Objective

Evaluation

Collaborate with Academic Senate, other partners on the development of open educational resources

Evaluation Criteria: Creation and use of open educational resources.

Update: OEI published a list of samples and feedback has been really helpful. There is talk about incorporating curation tools to allow faculty to search for materials by students in the course.

Improvements/Changes: Successful and ongoing. No changes recommended.

Assist as affordable and feasible in the organized provision of tablets and similar devices in classrooms and programs

Evaluation Criteria: Documented conversations; procurement and use as able

Update: Rocky was originally used to manage iPads, but the switch to Airwatch has been made. Airwatch makes the process more manageable. There might be some different processes with Airwatch. Still in progress.

Improvements/Changes: Successful; in progress. No changes recommended.

Guide the continual growth of course management system functionality to foster meaningful student-instructor and

student-to-student communication

Evaluation Criteria: Documented student and faculty satisfaction, e.g. through surveys

Update: Two advanced workshops have been started. Online Ed is aware of this objective in developing workshops. The next cohort will be focused on equity.

Improvements/Changes: Successful and ongoing. No changes recommended.

Collaborate with its accessibility expert and Disability Support Programs and Services (DSPS) to continually

evaluate accessibility and Americans with Disabilities Act (ADA) compliance across the website, learning management system and student information systems

Evaluation Criteria: Demonstrated accessibility and compliance, e.g. through testing

Update: Accessibility has been a part of Harrell’s Omni trainings. The lab assessment is ongoing.

Improvements/Changes: Successful and ongoing.

Improve access to student and academic services via technology

Evaluation Criteria: Demonstrated increased usage, e.g. through website analytics, and/or student satisfaction, e.g. through surveys

Update: Starfish is still in the early stages right now, but when implemented will help improve student success. Net Tutor was selected by OEI and integrated integrated into Canvas. Smart thinking is also still being used.

Improvements/Changes: Successful and ongoing. Recommended: “full deployment of tools including Starfish and EduNav” as updated evaluation criteria. This will be implemented.

Objective

Evaluation

Collect and analyze data to guide the enrichment of the student experience through technology

Evaluation Criteria: Increased satisfaction as indicated by number and nature of Online Education help request tickets, website analytics; responses to regular technology surveys

Update: Ongoing process

Improvements/Changes: Successful. No changes requested.

Research and work to implement device-independent technologies that improve student access and equity

Successful implementation of research; student satisfaction surveys

Update: Good progress is being made on MyPortal updates and the student mobile app. The app is slated to roll out late winter or early spring. Banner 9 will come out soon.

Improvements/Changes: Successful and ongoing. No changes requested.

Objective

Evaluation

Cultivate a culture in which technology training is understood to beneficial for all employees

Evaluation Criteria: Demonstrable participation

Update: All users are being notified multiple times of opportunities for Omni training. Vice presidents, deans and directors were contacted separately to encourage staff participation. Numerous trainings for Canvas have been done as well as additional workshops.

Improvements/Changes: Successful and ongoing. No changes requested.

Evaluate technology training needs and priorities

Evaluation Criteria: Ongoing additions and adjustments based on feedback from technology survey results, participation data, qualitative assessment; incorporation of training in new tools.

Update: Currently in the screening phase of hiring a new technology trainer. The trainer will be key to successfully meeting this objective.

Improvements/Changes: Implementation will accelerate with hiring of trainer. No changes requested.